Work with us

Thank you for volunteering or registering your interest to volunteer with the Asylum Seekers Centre.

Government assistance for people seeking asylum is being withdrawn at a rate not seen since we opened our doors at ASC more than 20 years ago. Thousands will be affected.

More than ever we need the support of our volunteers who with their dedication, commitment and compassion enable us to provide a welcoming and safe environment for the many people who come to the Centre seeking comfort and assistance.

We welcome you to express your interest in joining our volunteer team or expand your role if you are already volunteering for us!

Please find details below of current exciting roles available:

Centre Support Volunteers

Several roles available! Our Centre Support team play an integral role in providing all-rounder assistance to our Centre. The right person for this role will enjoy flexibility and variety in their tasks. If you enjoy talking and engaging with people from all walks of life, helping answer questions and directing people to the right place – then this role is for you!

Tasks will include:

  • Helping clients in our Main Hall with a range of day-today things we commonly hear requests for such as making a phone call, filling out a simple form, looking up information on the computer.etc
  • Showing clients where to find information they need within the Centre, e.g. location of Accommodation Board, Activity Schedule, etc
  • Coordinating the distribution of Food Bank tokens
  • Providing computer help with printing, scanning and typing documents/emails
  • Working with fellow volunteers in the Main Hall to ensure the space is tidy and all clients waiting are supported with their questions
  • Help with facilitating and running Welcome Tour appointments (when required). These tours run daily at 11:30am and 1:00pm to officially welcome new clients and provide information.

Availability & Commitment: Tuesdays or Wednesdays, 9:30am to 2:30pm. Minimum 3-month commitment. Please let us know which day of the week you are available in your application.

A position description outlining the selection criteria and further requirements of the role can be found here: Position Description – Centre Support


Reception Volunteer

Reception Volunteers work as part of a team as the first contact for clients, supporters and members of the community. The role involves ensuring smooth flow of front-of-house, managing front desk, assisting clients and staff with administrative tasks and responding to a range of inquiries and referrals.

Duties and responsibilities include:

  • Warmly welcome all individuals to the Centre as first point of contact and direct to appropriate person  program area.
  • Respond, navigate and direct enquiries received via telephone or in person at front desk to the right person / program area
  • Effectively communicate with clients from a range of backgrounds and English-speaking levels, and address their enquiries
  • General office maintenance and coordination, e.g. ensuring reception and front-of-house is tidy, restock stationery, replenish printing paper, etc
  • General administration tasks to support clients and workers; printing, scanning, mail distribution.

Availability & Commitment: Wednesdays, 9-5pm. Must be able to commit for a minimum period of 6 months however the volunteer role is ongoing. A position description outlining the selection criteria and further requirements of the role can be found here: Position Description – Reception Volunteer


IT Support 

We have multiple vacancies to fill in the role of volunteer IT Support. This role provides technical support for hardware, software and networking equipment issues.

Duties and responsibilities include:

  • Installing computers and hardware
  • Setting up phones and tablets
  • Inventory tracking (database and spreadsheets)
  • Sorting IT equipment
  • Occasional computer support requests

Availability & Commitment: Fridays between 10am and 5pm (flexible, minimum 4 hours)

A position description outlining the selection criteria and further requirements of the role can be found here: Position Description – IT Support


Employment Service Administrator

We are looking for volunteers to work in the Employment Service as an Administrator.

Duties and responsibilities include: Duties and responsibilities include: Reporting to the Employment Manager and working closely with the entire Employment Service staff team, the Administrator will support achieving our clients employment goals.

Availability & Commitment: 1/2 day per week

A position description outlining the selection criteria and further requirements of the role can be found here: Position Description – Employment Service Administrator


Job Advisor

We have multiple vacancies to fill in the role of volunteer Job Advisor. This role provides one to one advice and mentoring to people seeking asylum who are seeking employment in Australia.

Duties and responsibilities include:

  • Identifying expertise, abilities, interests and work readiness of job seeker
  • Ability to advocate with employers on behalf of job seekers
  • Resume and cover letter development
  • Referring people seeking asylum to training and other services as needed
  • Provide interview preparation when needed
  • Using your networks and experience to help people seeking asylum gain work is key to the role

Availability & Commitment: 1 day per week for 12 months: ½ day working one-on-one with people seeking asylum at the Centre, and ½ at home in preparation and research.

A position description outlining the selection criteria and further requirements of the role can be found here: Position Description – Job Advisor.


Lunch Volunteer

If you enjoy basic food prep and making quick and easy healthy meals for people from all over the world, please join our lunch volunteer team!

Duties and responsibilities include:

  • Cooking lunch, free choice of menu but always with a vegetarian option. Often done together with a team of 4 to split the load.
  • Serving the food “canteen style” to members of the centre, who line up with plates.
  • Helping to wash up pots and clean up the kitchen afterwards (we do have two dishwashers that people rinse plates and use).
  • Packing up any leftovers into takeaway containers and clearly marking them.

Availability & Commitment: 11.30am to 1.30pm approx, depending on how much food preparation is needed on the day when serving. Frequency: upon availability in our roster. Please let us know which day of the week you are available in your application.

A position description outlining the selection criteria and further requirements of the role can be found here: Position Description – Lunch Volunteer


How to apply: To express your interest for any of the above volunteer roles, please send an email to volunteer@asylumseekerscentre.org.au with your resume, brief blurb about yourself and how you meet the selection criteria (found in the position description).

Application Deadline: No deadline. Please apply ASAP.

Working rights in Australia and a valid NSW Working with Children’s Check is required from all workers of the Asylum Seekers Centre.

We thank you for your support and interest in the work we do.