Work with us

Thank you for your interest to join our team at Asylum Seekers Centre.

Government assistance for people seeking asylum is being withdrawn at a rate not seen since we opened our doors at ASC more than 20 years ago. Thousands will be affected. More than ever we need the support of our community who with their dedication, commitment and compassion enable us to provide a welcoming and safe environment for the many people who come to the Centre seeking comfort and assistance.

We welcome you to express your interest in joining our team or expand your role if you are already involved with us!

Please find details below of current paid and voluntary roles available:

Head of Service Delivery (paid)

Reporting to the CEO, the Head of Service Delivery role is a values-based, strategic and process-minded leader. The role is responsible for leading a team of professionals in all operational aspects of service delivery to ensure a welcoming and supportive environment for people seeking asylum.

Key priorities include:

  • Work closely with the CEO to develop the service delivery strategy for ASC
  • Work closely with the Managers within service delivery and across all areas of the organisation to deliver the strategy
  • Provide support, advice and coaching to build people, process and systems capability within service delivery
  • At times, deputise for the CEO in her absence.

This is a full-time, paid position based at our Centre in Newtown.

Selection Criteria:

  • 5-10 years’ experience as a Manager leading other Managers
  • Problem-solving, project management and creative resourcefulness
  • Action-oriented
  • Demonstrated ability to lead and build capabilities of a passionate and diverse team
  • Steadfast resolve and personal integrity
  • Degree or relevant experiences in Human Services
  • Sense of humour
  • NSW Driver’s License
  • Flexibility in work hours may be necessary

How To Apply:

Please submit your CV and a cover letter addressing the full selection criteria to Kristine De Guzman, Business Resources Manager at Please note applications which do not directly address the criteria will not be considered

Application Deadline: Monday, 10th December 2018

A position description can be found here: Position Description – Head of Service Delivery 

Food Bank Volunteer (Thursdays)

We are seeking volunteers to join our Food Bank team to assist in providing food and toiletries to people seeking asylum. The main duties of this role is to distribute items during the Food Bank store’s opening hours, which operates similarly to a small grocery store. The role will also involve re-stocking shelves and sorting food and toiletry donations received.

Duties and responsibilities include: Duties and responsibilities include: The role would suit someone who is an effective communicator, as you will be engaging with asylums seekers with varying English-speaking skills and must be able to communicate about what they would like from the store and in return, explain the type of foods and toiletries available. This role also involves some light lifting of food parcels.

Availability & Commitment: Availability & Commitment: We are seeking volunteers for Thursday. The volunteer must be available from 9:30am – 2:30pm. Due to the current needs of the Centre, we ask for a minimum commitment of 3 months to the role.

A position description outlining the selection criteria and further requirements of the role can be found here: Position Description – Food Bank Volunteer.

IT Support Volunteers for ASC Employment Service 

We have multiple vacancies to fill in the role of volunteer IT Support. This role provides technical support to our Employment Service Team.

Duties and responsibilities include:

  • Basic IT support for Employment team (Google Drive, Mail, Calendar, file management, printing and scanning, etc.)
  • Support and training for Employment team in CiviCRM (training and documentation provided)

Availability & Commitment: 1 day per week (or two half days)

A position description outlining the selection criteria and further requirements of the role can be found here: Position Description – IT Support

How to apply: To express your interest for any of the above volunteer roles, please send an email to with your resume, brief blurb about yourself and how you meet the selection criteria (found in the position description).

Application Deadline: Please apply ASAP.

Working rights in Australia and a valid NSW Working with Children’s Check is required from all workers of the Asylum Seekers Centre.

We thank you for your support and interest in the work we do.