Transformative hires: The case for employing people seeking asylum

Imagine starting anew in a foreign land. For many people seeking asylum, this daunting journey is not just about finding safety, but also about securing a sense of purpose and stability through meaningful employment.

Employment barriers for people seeking asylum

For many people seeking asylum, finding a job is fraught with obstacles.

Heike Stephan, an Employment Services coordinator at the Asylum Seekers Centre (ASC), outlines some of the challenges.

“People seeking asylum often face many barriers to employment, including a lack of local experience or networks. They may be unfamiliar with job search strategies in Australia and with the work culture.”

A report by Refugee Council of Australia adds that these barriers are compounded by mental and emotional traumas, pressure to accept insecure employment, discrimination, and difficulties in recognising foreign qualifications.

The result is a web of challenges that can discourage even the most determined jobseekers.

Daisy’s journey: from despair to hope

Daisy*, a woman seeking asylum, illustrates the profound impact of employment on a person’s life. Before securing her current role in customer service, Daisy faced nearly two years of a frustrating job search process.

“During this time, I felt very down, stressed, and not good enough. I thought maybe because I am a Black woman with no experience in Australia, I would never get a chance. I was worried that my English wasn’t good enough, and I was afraid I wouldn’t be given an opportunity.”

With the support of ASC volunteer Richard Hord, Daisy improved her resume and cover letter, prepared for interviews, and chased employers for feedback when she was unsuccessful with applications.

When an opportunity for a customer service role arrived, Daisy put all her determination in preparation.

“I made a study plan, set aside time, and followed a schedule to make sure I was ready… I focused on understanding my unique strengths and how I could bring value to the organisation. This mindset, along with ASC’s support, was very important in helping me secure this job.”

Today, she has a newfound sense of hope. “With a stable job, I can save money, support my children, and take better care of myself,” she says.

Daisy adds, “I plan to use my weekends to volunteer and help others, including at the ASC. I feel a sense of stability and believe my well-being will improve.”

More than a job

For people seeking asylum, a job is more than just a paycheck.

“The importance of having a job is basically crucial to settlement,” Heike emphasises.

“People can get more permanent accommodation. The children are able to settle in school. They’re able to focus on their future and in making Australia home for them.”

The ASC’s Employment Services team has made remarkable strides in facilitating this transition.

Last year alone, the team supported 172 job placements, with around 50 people enrolled in other training and education opportunities. The practical and holistic support of the ASC’s Employment Services means around 90 per cent of people seeking asylum said their skills and confidence have increased when looking for work.

Heike shares, “That vicarious joy that we get from the success that our clients have is a real motivation and it really makes my job worthwhile.”

Transformative hires: a win-win for employers and employees

By offering employment opportunities to people seeking asylum, businesses can make a tangible difference in people’s lives.

Heike adds, “It makes such a difference when an employer recognises that there might be some adjustments to welcome a person seeking asylum, but to also know that by doing those small changes, they’re making such a difference to that person – knowing that those employees are really going to contribute to that workplace.”

As Daisy explains, the resilience of people seeking asylum means they are a great asset to any organisation.

“Employers should know that we can be excellent employees. We are often very faithful, respectful, and loyal, and we will perform well in any job.”

“For us, finding work is an honour, and we are dedicated to doing our best. Hiring someone like me can be a great benefit to your organisation, and I believe you will not regret it.”

To learn more about employing people seeking asylum, visit our Employ someone page.