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Contact us

Contact us

If you seeking support, please call 02 9078 1900 from 9am-4pm, Monday to Friday. Or email us on contactus@asylumseekerscentre.org.au

If you would like to donate food and groceries please check the list of items we currently need. Please note that due to limited storage space we are unable to accept donations of clothes, furniture, electrical appliances, kitchen utensils, toys and books.

To find out more about the Asylum Seekers Centre, join our supporters list and get regular updates.

For all other enquiries please email us at contactus@asylumseekerscentre.org.au.

Finding our centre

Asylum Seekers Centre

Becher House 43 Bedford Street Newtown, NSW 2042 Australia

Opening hours:

Due to the COVID-19 crisis, we ask that you call us on 02 9078 1900 before visiting the centre.
We are open for telephone support from Mondays to Fridays, 9am-4pm, excluding public holidays.


Foodbank donations:

We are still accepting Foodbank donations at the centre. You can deliver to us anytime from Monday to Friday, 9am-4pm, excluding public holidays.
Please phone us if you need to arrange a different time.


Telephone: 02 9078 1900 Fax: 02 9078 1999

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If you are fire, ambulance, police or a health service and need to contact us urgently, please call (02) 9078 1901.

Complaints and feedback

We are committed to providing the best possible service to people seeking asylum in the Australian community. If you have a complaint about ASC or would like to provide any feedback, please email feedback@asylumseekerscentre.org.au.

Alternatively you can write to us at Asylum Seekers Centre, Becher House, 43 Bedford Street Newtown 2042. We will acknowledge and investigate any complaint or feedback we receive and respond in a reasonable period of time.