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Contact us

Contact us

To contact the Asylum Seekers Centre, please phone (02) 9078 1900 during opening hours (Monday to Friday, 9am-4pm).

We’re currently experiencing a high demand for support, so if you can’t get through, please send an email:

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Complaints and feedback

We are committed to providing the best possible service to people seeking asylum in the Australian community. If you have a complaint about ASC or would like to provide any feedback, please email feedback@asylumseekerscentre.org.au. Alternatively you can write to us at Asylum Seekers Centre, Becher House, 43 Bedford Street Newtown 2042. We will acknowledge and investigate any complaint or feedback we receive and respond in a reasonable period of time.