HAVE A QUESTION?
FREQUENTLY ASKED QUESTIONS
Who can get support from the Asylum Seekers Centre?
Everyone who lives in New South Wales, Australia and has made an application for asylum can receive support from the Asylum Seekers Centre. Depending on your circumstances, you may be eligible for support including emergency food, financial assistance and housing. When you successfully get a protection visa, you will be eligible for government income support and will no longer receive help from the Asylum Seekers Centre.
Why do people seeking asylum need support?
While they wait for asylum claims to be processed, people seeking asylum live in limbo on temporary visas – sometimes for many years. They are not eligible for government income support and can face barriers to entering the workforce, getting healthcare and being included in communities. Families seeking asylum are also required to pay international fees to schools and universities. The Asylum Seekers Centre provides practical support and welcome to people as they adjust to life in Australia.
What is the ASC’s COVID-19 policy?
From February 18, the NSW Government removed the requirement to wear masks in venues. We no longer require masks to be worn at the Asylum Seekers Centre, except for in the health clinic and in small rooms where people can’t socially distance. To keep everyone safe, we ask that you provide proof of vaccination and check in when entering the centre.
How is the Asylum Seekers Centre funded?
We rely on philanthropic grants, individual donations, some state government support, a dedicated team of professional staff and a network of more than 400 volunteers to undertake our work.
Are my donations tax-deductible?
The Asylum Seekers Centre is a registered charity with the Australian Charities and Not-for-profits Commission (ACNC), and donations over $2 are tax deductible.