Contact us

Contact us
If you are seeking support, please call 02 9078 1900 during opening hours. We’re currently experiencing a high demand for support, so if you can’t get through, please email us at contactus@asylumseekerscentre.org.au. If your inquiry is about donating, please email fundraising@asylumseekerscentre.org.au. If you have a media inquiry, please contact comms@asylumseekerscentre.org.au. To find out more about the Asylum Seekers Centre, join our supporters list to get regular updates. For all other enquiries please email us at contactus@asylumseekerscentre.org.au.

Finding our centre

Asylum Seekers Centre Becher House 43 Bedford Street Newtown, NSW 2042 Australia

Opening hours:
We are open by appointment – please call us on 02 9078 1900 to get support or services. Our phone lines are open from Mondays to Fridays, 9am-4pm, excluding public holidays.

Foodbank donations:
Our foodbank is not currently accepting food or grocery donations. Please find out how you can support people with food.

Telephone: 02 9078 1900 Fax: 02 9078 1999

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Complaints and feedback

We are committed to providing the best possible service to people seeking asylum in the Australian community. If you have a complaint about ASC or would like to provide any feedback, please email feedback@asylumseekerscentre.org.au. Alternatively you can write to us at Asylum Seekers Centre, Becher House, 43 Bedford Street Newtown 2042. We will acknowledge and investigate any complaint or feedback we receive and respond in a reasonable period of time.