Contact us

Contact us

To contact the Asylum Seekers Centre, please phone (02) 9078 1900 during opening hours (Monday to Friday, 9am-4pm).

To attend the ASC you must:

  • wear a mask indoors
  • be fully vaccinated and show proof of your vaccination (call first if you
  • need help with showing your vaccination status
  • check in or sign in.

If you have trouble getting through on the phone, please send an email:

Follow us on social media:

Complaints and feedback

We are committed to providing the best possible service to people seeking asylum in the Australian community. If you have a complaint about ASC or would like to provide any feedback, please email feedback@asylumseekerscentre.org.au. Alternatively you can write to us at Asylum Seekers Centre, Becher House, 43 Bedford Street Newtown 2042. We will acknowledge and investigate any complaint or feedback we receive and respond in a reasonable period of time.