Contact us

Contact us

If you are a person seeking asylum, please call 02 9078 1900 or email us on contactus@asylumseekerscentre.org.au

If you would like to donate food and groceries please check the list of items we currently need. Please note that due to limited storage space we are unable to accept donations of clothes, furniture, electrical appliances, kitchen utensils, toys and books.

To find out more about the Asylum Seekers Centre, join our supporters list and get regular updates.

For all other enquiries please email us at contactus@asylumseekerscentre.org.au.

Complaints and feedback

We are committed to providing the best possible service to people seeking asylum in the Australian community. If you have a complaint about ASC or would like to provide any feedback, please email feedback@asylumseekerscentre.org.au.

Alternatively you can write to us at Asylum Seekers Centre, Becher House, 43 Bedford Street Newtown 2042. We will acknowledge and investigate any complaint or feedback we receive and respond in a reasonable period of time.

Finding our centre

Asylum Seekers Centre

Becher House

43 Bedford Street

Newtown, NSW 2042


Opening hours:

Due to the Covid-19 crisis we are recommending that you contact us on 02 9078 1900 before coming to the centre. We are not open for drop-ins at the moment.

Foodbank donations and client appointments may be made outside these hours – please phone the number below to arrange a donation at another time.

(Closed public holidays)

Telephone: 02 9078 1900

Fax: 02 9078 1999

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If you are fire, ambulance, police or a health service and need to contact us urgently, please call (02) 9078 1901. For any other matter, please call (02) 9078 1900 during business hours.