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Everyday help

We can help with transport, forms and staying connected

For help with everyday public transport, phones, laptops and forms please call the ASC on 02 9078 1900 or contact us via email.

We understand that moving to a new country can be a big transition. Our helpful team is here to welcome you and answer your questions to help you find your way. Drop in to the ASC in Newtown from Monday – Friday or call on 02 9078 1900.

Our team of Centre Support Volunteers can also provide you help on the phone or by coming to Newtown or Auburn. They can help you with:

  • Applying for a concession Opal card for public transport.
  • Phone or Opal card top-ups for people who are not working or getting financial relief.
  • Help with Medicare applications
  • Applying for an Immicard
  • Getting a TFN (tax file number)
  • Support letters from the ASC
  • Referrals for legal advice
  • Paying electricity and gas bills
  • Access to RATs (rapid antigen tests)
  • Visa health checks…. and many other everyday supports.

If you need other everyday help please contact us and we will try and help.