About Us

Asylum Seekers Centre Strategic Plan CoverOur Strategic Plan 2016-2018





Our Strategic Plan 2016-2018 will ensure that while we continue to maintain our core services, we remain flexible and able to adjust to the impact of a constantly changing political landscape.

Strategic Plan 2016-2018 brochure

Our vision

Australia opens its heart to people seeking asylum. Recognising our shared humanity with those seeking safety in Australia, we extend our welcome, respect and support. We are a stronger and more vibrant country as a result.

Our purpose

  • Provide support and services for people seeking asylum to enable them to become independent and valued members of the community.
  • Advocate for a supportive policy and service framework that recognises the rights and needs of people seeking asylum in Australia – regardless of how they arrive.
  • Create a welcoming and supportive community – involving people from all walks of life in our work while building understanding of asylum issues and support for people seeking asylum.

ASC Family ImageOur values

  • A people centred service.  We focus on the needs of people seeking asylum, adjusting what we do and how we work in response to their strengths and capabilities.
  • An organisation operating within a strong human rights framework. We respect the rights of people seeking safety through asylum in Australia and work with them to realise their human right to live in peace and free from danger.
  • A collaborative partnership. We work with people seeking asylum, our volunteers, other sector agencies, donors and supporters, to provide the best possible service.
  • An accountable and transparent agency. We follow standards of good practice for NGOs and critically reflect on our work so we can keep improving our services and have greater social impact.

What we do

The Asylum Seekers Centre provides practical and personal support for people seeking asylum living in the community. Our services include casework, accommodation, financial relief, health care and counselling, employment assistance, education, advocacy, food and recreational activities.

We are a not-for-profit organisation and rely on grants, donations and volunteers to undertake our work.

Who we help

During 2017/2018, the Centre cared for more than 3,200 people seeking asylum including 814 children: over 1,000 were new arrivals to ASC. This is more than five times the number we were supporting six years ago. ASC supports people who arrive by boat and plane from over 90 countries including Iran, Sri Lanka, Myanmar, Pakistan and Bangladesh.