About Us

Our Strategic Plan 2019-2022

Our Strategic Plan 2019-2022 will ensure that while we continue to maintain our core services, we remain flexible and able to adjust to the impact of a constantly changing political landscape.

Strategic Plan 2019-2022 brochure 


Our Vision

Australia opens its heart to people seeking asylum, affirming their basic human rights to freedom from persecution, violence and fear.

Recognising our shared humanity,we extend our welcome, respect and support. We are a stronger and more vibrant country as a result.


Our Values

The Asylum Seekers Centre (ASC) work is underpinned by a set of values built on our commitment to a human rights approach.

Compassion & connectedness

The ASC is a place where people feel safe, welcomed and valued as human beings.  We extend kindness and generosity to every-one who comes to the Centre and seek to create a place where people feel a sense of belonging whilst they build confidence to connect into the communities where they live.

People centred

We work alongside people seeking asylum focusing on people’s needs and adjusting what we do and how we work in response to people’s strengths and capabilities.

Collaborative

We work alongside people seeking asylum, our staff and volunteers, other agencies, donors and supporters, to provide the best possible service and improve relevant laws, policies and programs.

Innovative

We are creative and agile, always learning, and ready to take risks to accelerate positive change.


What We Do

The Asylum Seekers Centre is a place of welcome and provides practical and personal support for people living in the community who are seeking asylum. Our services include accommodation, legal advice, financial relief, health care, employment assistance, education, food, material aid and recreational activities.

We draw on the direct daily experience of people seeking asylum to develop and promote campaigns to improve public laws and policies, working with other services to bring about needed change.

We provide opportunities for the Australian community to learn about the issues people face as they await decisions on their claims for protection.

We are a not-for-profit organisation with a voluntary Board of Directors. We rely on philanthropic grants, individual donations, some state government support, a dedicated team of professional staff and hundreds of volunteers to undertake our work.